We generally ship orders pretty quickly. Most of the time, they ship within 24 hours of the order being placed. If your order has already been shipped, we regret to inform you that we are unable to cancel or make any changes to it. However, if your order is still in the processing stage, we typically have the flexibility to modify or cancel it before it ships.
To initiate a change or cancellation request, kindly submit a request through the following our contact us form. Your request will be promptly directed to our customer service team.
Please note that if you are attempting to modify the address of an order that has already been shipped, additional fees may apply. While it is sometimes possible to change the address through the carriers, particularly LTL carriers, they often charge a substantial fee for this service.